Your Customer's Experience is What Matters Most
Your customers are under tremendous pressure to ensure efficient IT security while dealing with increasing budget constraints and compliance mandates. While they seek to outsource select responsibilities to an MSP, customers still need to maintain clear visibility into their security investments and how they are performing over time. So selecting the right security management platform is key to establishing a proactive partnership for risk reduction and accountability.
nFX solutions for MSPs help you deliver the on-demand security intelligence and reporting your customers are looking for; in a way that is easily managed and cost effective for your team, yet repeatable across your customers base. nFX enables you to provide customers with ongoing communications, reports and advice on their enterprise security posture, helping you become their trusted advisor. This heightened level of customer service also improves customer retention and assists in the ability to up-sell other value-add services.
nFX Helps You Deliver These Key Benefits to Your Customers
- Unparalleled insight into threats helps protect brand and critical data
- Cost-effective solutions for monitoring, alerting and incident response
- Easily add new services and scale them up and down as needed
- Address regulatory compliance mandates with audit-ready reports
- Partnership with a respected authority on security and compliance
Customers Value Understandable, Real-time Security Intelligence
Comprehensive Report Suites offer robust yet summary and detailed reporting and analytic tools for security, risk management, performance management, compliance, and operations.
Virtual Account Views give your customers real-time insight into their own security posture through a web-based portal. Reports and report portals can be branded with your customer's logo giving the look and feel that their data is running on a segregated dedicated SIEM platform.
Real-time Alerting informs your customer via SMS, email or pager or if malicious activity has occurred and details how the incident was resolved.
Customers gain clear visibility into their security posture at any point in time to determine:
- What kinds of threats are occurring on their network
- The source of both internal and external threats
- The length of time it is taking to resolve incidents
- Which of their assets are potentially at risk
- How security point products are performing across their network
Through an assortment of summary and detailed reports, nFX One leverages data from devices, applications, and databases, for the most granular cloud security reporting suite available today.
To learn more about nFX customer-ready reports contact our MSP specialist now >
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